According to the Corporate Leadership Council, employees with lower engagement levels are four times more likely to leave their jobs than those who are highly engaged. But the importance of employee engagement isn't just increased employee retention; it's also about higher productivity. One study by HR strategy firm Kenexa found that of 64 organizations studied, the organizations with highly engaged employees achieved twice the annual net income of organizations whose employees were less engaged.
Are your company's employees highly engaged? Whatever the answer, keeping these inspirational quotes top of mind will help remind you that human capital is your company's most critical asset.
- “If communication is not your top priority, all of your other priorities are at risk.” - Bob Aronson, Communications Consultant
- “Business and human endeavors are systems…we tend to focus on snapshots of isolated parts of the system. And wonder why our deepest problems never get solved.” - Peter Senge, author of The Fifth Discipline: The Art & Practice of the Learning Organization
- “Effective organizational leadership is simple: 1. Have a vision of where you want to get to. 2. Clearly and persuasively communicate that vision to employees. 3. Be consistent in your behaviors as you strive to achieve that vision.” - from A Roadmap for Employee Engagement by Andy Parsley.
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- “A group of people get together and exist as an institution we call a company so they are able to accomplish something collectively that they could not accomplish separately – they make a contribution to society, a phrase which sounds trite but is fundamental.” - David Packard, late co-founder of Hewlett-Packard
- On employee communicators: “They’re a small band of people who help get management’s point of view across to employees, and employees’ perspective across to management. They’re the only people in the organization dedicated to that, and they’re particularly good at it, because they know how to communicate.” - Robert J. Holland, Communications Consultant
- “The bottom line is down where it belongs – at the bottom. Far above it in importance are the infinite number of events that produce the profit or loss.” - Paul Hawken, author of Natural Capitalism: Creating the Next Industrial Revolution
- “On what high-performing companies should be striving to create: A great place for great people to do great work.” - Marilyn Carlson, former CEO of Carlson Companies
- “Then it’s a matter of repetition, reiteration, and redundancy. Saying it once is tantamount to never saying it at all. You must say it over and over and over. When you think you have it said too many times, you’re just getting started.” - Thomas J. Lee, Leadership Consultant
"If you work in an urgent-only culture, the only solution is to make the right things urgent." - Seth Godin, author of Linchpin
- “There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow…It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it…” - Jack Welch, former CEO of GE
- “Results are obtained by exploiting opportunities, not by solving problems.” - Peter Drucker
- “To win in the marketplace you must first win in the workplace.” - Doug Conant, CEO of Campbell’s Soup
- “…an engaged employee understands what to do to help her company succeed, she feels emotionally connected to the organization and its leaders, and she is willing to put that knowledge and emotion into action to improve performance, her own and the organization’s.” - from Closing the Engagement Gap
- “You can make more friends in two months by becoming interested in other people than you can in two years by trying to get people interested in you.” - Dale Carnegie
- “Turned on” people figure out how to beat the competition, “Turned off” people only complain about being beaten by the competition. - Ben Simonton, author of Leading People To Be Highly Motivated And Committed
- Always treat your employees exactly as you want them to treat your best customers. ~Stephen R. Covey
- Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune. ~ Sam Walton
- I consider my ability to arouse enthusiasm among men the greatest asset I possess. The way to develop the best that is in a man is by appreciation and encouragement. ~Charles Schwab
- Research indicates that workers have three prime needs: Interesting work, recognition for doing a good job, and being let in on things that are going on in the company. ~Zig Ziglar